Tech Customer Support Startup TechSee Raises $16 Million

TechSee offers a video tech support service that utilizes augmented reality, the customer’s own mobile camera, a chatbot, and live agents

CTech 13:4912.12.18

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Customer support startup TechSee Augmented Vision Ltd. announced Tuesday the completion of a $16 million series B round led by Scale Venture Partners. Existing investors including Planven Investments, OurCrowd, Comdata Group, and Salesforce Ventures also participated. Andy Vitus, a partner at Scale Venture Partners, will join TechSee's board of directors.

Founded in 2015 and headquartered in Tel Aviv with offices in Boston and Madrid, TechSee offers a video tech support service that utilizes augmented reality, the customer’s own mobile camera, a chatbot, and live agents. Customers include Nasdaq-listed billing company Amdocs Ltd., Samsung, and Israeli telecom companies Bezeq and Orange.

Calling for assistance (illustration). Photo: Shutterstock

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