Staircase AI raises $4 million Seed round for B2B relationship intelligence platform

The startup helps CS teams by using advanced machine learning to analyze thousands of digital engagements between companies and their customers

Staircase AI, which has developed a platform to analyze digital engagements between companies and customers, has announced the completion of its $4 million seed round. The company received funding from Disruptive AI, an early-stage VC that specializes in artificial intelligence (AI) and StageOne Ventures, a VC fund focused on solving large enterprise challenges.

 

Staircase AI uses advanced machine learning to analyze thousands of digital engagements between companies and their existing customers. It helps Customer Success (CS) teams detect anomalies and trends while providing predictions and recommendations. The system identifies whether a champion or decision maker is putting the entire account at risk. Staircase AI will alert team members to the change, and direct them to move forward.

Staircase co-founders Lior Harel and Ori Antis. Photo: Staircase

 

The company was founded in 2021 by Ori Entis and Lior Harel and is based in Los Angeles, with an R&D team in Israel.

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“We are very excited that StageOne Ventures and Disruptive AI have placed their confidence in Staircase AI,” said Ori Entis, co-founder and CEO of Staircase AI. “Only an AI-based system that fuses and analyzes large amounts of customer data can provide the deep insights needed to help companies better understand, retain and grow their customers. This investment will help us scale our engineering and accelerate our go-to-market plans.”