Rosie Penhasi is the founder and CEO of ScaleOps

Opinion
Flexible employment is the name of the game

"The modern approach to outsourcing reflects evolving cultural and business trends in the global labor market," writes Rosie Penhasi, founder and CEO of ScaleOps.

Recent global events and industry disruptions have significantly altered employment practices. In Israel, ongoing security issues and a downturn in the high-tech sector have pushed many companies to embrace more flexible employment models, such as part-time roles and outsourcing. This raises the question: Is this shift likely to continue?
The workplace has been reshaped by a series of crises including the COVID-19 pandemic, the Russia-Ukraine conflict, and the global high-tech slump. These events caused companies to downsize and reassess their human resource strategies while striving to maintain business operations.
1 View gallery
רוזי פנחסי מייסדת ומנכ"לית Scaleops
רוזי פנחסי מייסדת ומנכ"לית Scaleops
Rosie Penhasi is the founder and CEO of ScaleOps
(Photo: ScaleOps)
In Israel, the impact is clear. The security situation and high-tech crisis have driven a marked increase in the use of freelancers and outsourced workers. Data from 2023 shows that 35% of Israeli high-tech companies have ramped up their use of external workers. Additionally, a May 2023 survey by the Manufacturers Association of Israel found that 40% of companies in the industry have expanded their use of freelancers to enhance flexibility and reduce costs.
Globally, similar trends are emerging. An Upwork survey in 2023 revealed that 75% of large U.S. companies plan to increase their use of freelancers in the near future. Deloitte’s report for 2023 also found that 60% of large companies worldwide are utilizing outsourcing services to manage labor market fluctuations and uncertainties.
Why is outsourcing becoming so popular? Here are some key advantages:
  • Operational Flexibility: Outsourcing allows companies to quickly adapt to market changes. The ability to adjust team sizes and scopes without long-term commitments provides a practical solution in uncertain times.
  • Cost Savings: Outsourcing can significantly reduce operational costs. Companies avoid the ongoing expenses associated with permanent staff, such as salaries and benefits, by using external providers who manage these costs more efficiently.
  • Access to Specialized Skills: Outsourced workers often bring expertise that may not be available within the company. This eliminates the need for extensive and costly training and ensures high-quality results.
  • Knowledge and Best Practices: Outsourcing firms offer extensive experience and knowledge from working with various clients. They provide valuable insights and maintain high standards through established best practices.
  • Documentation and Transparency: When employees leave, critical organizational knowledge can be lost. Outsourcing companies help mitigate this risk by maintaining thorough documentation and structured processes to ensure knowledge continuity.
  • Focus on Core Activities: Flexible employment allows companies to focus on their main objectives while delegating secondary tasks to external professionals, improving overall efficiency.
The perception of outsourcing has evolved. Once viewed as a last resort, outsourced workers are now seen as valuable resources that offer flexibility and efficiency. This shift reflects broader changes in employment attitudes and practices.
In an era marked by uncertainty and crises, outsourcing presents significant advantages. Its ability to offer operational flexibility, cost reductions, high professionalism, and adaptability to market changes makes it a compelling choice for companies seeking stability and efficiency. The modern approach to outsourcing reflects evolving cultural and business trends in the global labor market.
Rosie Penhasi is the founder and CEO of ScaleOps, a RevOps and information systems company.